Bronco Storage

Terms and Conditions

Agreement between User and Bronco Student Services
Welcome to Bronco Student Services. The Bronco Student Services website (the "Site") is comprised of various web pages operated by Bronco Student Services LLC. ("Bronco Student Services"). Bronco Student Services is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of Bronco Student Services constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

Services
Bronco Student Services provides pack up, storage, and shipping services to Santa Clara University students. 

Pack Up Service
Bronco Student Services offers Pack-Up service for those who do not wish to or cannot travel to Santa Clara University. Upon registering for the Pack-Up service, you give consent to packers designated by Bronco Student Services to enter your room and pack up your items. We coordinate with Santa Clara University to get access to your room. We pack up your room and provide free boxes, tape, and bubble wrap to ensure all your items are safe. Items will then either be stored or shipped through Bronco Student Services.

Access To Residence Halls
Bronco Student Services follows and adheres to all terms and conditions of Santa Clara University housing policies as well as Professional Services Agreements with Santa Clara University. Depending on the service you sign up for, there may be additional requirements to let us into the building or room.

Liability with your items is not transferred to Bronco Student Services until a Bronco Student Services employee has picked up your items and you have completed the checkout process.  You'll have completed the checkout process once your payment method has been charged, and you have received a receipt.

Storage Service
Bronco Student Services focuses on offering a very affordable service to SCU students. Simply reserve with us and we’ll hold your items for the entire Summer or until January if you're studying abroad. We only charge for what you store at a very low rate. The drop off site for Bronco Storage is located in the Leavey Center parking lot which is only a short walk from the Residence Halls. If hauling storage across campus isn't your thing, we can pick up and drop off your storage from your room or off-campus.

Rules for Storage
If the box appears to be damaged or not sustainable enough for Storage, you will either have to produce a box in better condition or use a Bronco Student Services box. All boxes and items must be paid in full. Glassware, mirrors, and easily breakable materials are not recommended to store since they will not be covered for. If you have items that are not mentioned in the miscellaneous pricing they must be placed in a box. Items Bronco Student Services will not store but are not limited to:

  • Boxes or items that are damaged
  • Boxes that have not been adequately closed (we will have some packing materials on site such as boxes, tape and labels, however, these is cannot be guaranteed in stock)
  • Boxes and/or items that have not been appropriately labeled with a Bronco Student Services sticker or are not labeled at all
  • Boxes and/or items that are not paid in full
  • Extremely heavy items (If two people can’t lift it up together, then it is too heavy)
  • Controlled drugs, and all substances or materials regulated or prohibited by applicable federal, state, or local law, rule, regulation or ordinance.
  • Perishable Items such as food, plants, anything living, or anything subject to spoilage, including: Agricultural goods, animals, beverages, frozen foods, refrigerated foods, live plants, living or dead organisms, produce.
  • Hazardous, toxic, explosive, combustible or flammable materials, including: Aerosols, ammonia, ammunition, batteries, butane tanks, charcoal, cleaning fluids, fertilizers, fire extinguishers, firearms, fireworks, fumigants, gasoline, kerosene, lighter fluid, liquid bleach, matches, nail polish / polish remover, oils, paint thinner, paints, pesticides, poisons, propane tanks, sterno, swimming pool chemicals.

Storage Size Limit
There is no limit in how many items you may store. As long as the box or item can be carried and loaded, this will be accepted. Bronco Student Services will not accept extremely heavy items. If two people can’t lift it up together, then it is too heavy.

Coverage of Damaged Stored Item(s)
Although we take great care with all items, accidents do happen. Bronco Student Services’s liability is strictly limited, Bronco Student Services will not process any payment for damages that is less than or equal to $200 per Customer. If the damages exceed $200, Bronco Student Services will pay damages of up to $1000 per Customer minus the $200 deduction. Bronco Student Services expressly disclaims any liability in excess of $1000 per Customer. If there is an incident regarding damaged items, Bronco Student Services will investigate the matter and make sure that you did not violate the Terms and Conditions. If you did not violate the Conditions and if it was clearly Bronco Student Services’s fault, Bronco Student Services will provide for repair to damaged items and recovery for loss of items. This is based on the actual cash value of the items at the time of loss or damage (i.e., the depreciated value).

Bronco Student Services will not provide coverage for easily breakable items, such as glassware and mirrors. Bronco Student Services will also not provide coverage for irreplaceable and sentimental items including: Airline tickets, birth certificates, checkbooks, computers, deeds, electronics, evidences of debt, family photos, fine art, jewels / jewelry, laptops, medicine, personal CDs / DVDs / video tapes, personal papers, precious metals, rare or historical items, school papers and records, stamp and coin collections, valuable documents, money or securities.

Insurance Option
Insurance for Storage Items can be purchased through Bronco Student Services at a cost of $1/month per Standard Box and $2/per month per Large Box or Bulk Item. Any item additionally insured must be clearly indicated on the Label of the Box or Bulk Item at the time the insurance is purchased. Bronco Student Services allows Customers to purchase Insurance for Storage items up 7 days after collection. After 7 days, Customers will not be able to opt into the program.

The Storage Insurance Option waives the $200 deductible mentioned in “Coverage of Damaged Stored Item(s)” section of the Terms and Conditions. The Storage Insurance Option provides coverage for mirrors and glassware as well. The $1000 limit per Customer remains. Items damaged will be refunded based on the actual cash value of the items at the time of loss or damage (i.e., the depreciated value). Customers have the option to insure all Storage items or individual Storage items. Damage to items that were not insured will not be covered and will be applied to the normal $200 deductible found in the “Coverage of Damaged Stored Item(s)” section above.

Shipping Service
In addition to storage services, Bronco Student Services coordinates shipping services. We can coordinate the shipping of your items home for the summer rather than storing them locally. Following the packing of items, Bronco Student Services will deliver your Items to the storage facility designated by Bronco Student Services. Bronco Student Services will inspect the received items for exterior damage sustained during the shipment to the warehouse and will notify you of any damage upon receipt.

Bronco Student Services is only an intermediary for the receipt and forwarding of your shipped Items to UPS/FedEx. You agree to complete the "Ship from" and/or "Ship to" information correctly within the Bronco Student Services website when placing your order for shipping services and indicate Bronco Student Services which items are to be shipped. Bronco Student Services will transport the Items to UPS/FedEx as necessary and process the payment for the shipment to your card on file with Bronco Student Services.

Bronco Student Services is not liable for the errors or omissions of any shipping carrier. UPS/FedEx delivery dates are not guaranteed but are an estimated arrival date based on standard transit times provided by UPS/FedEx. However, in the event of damage during shipping, Bronco Student Services will use its reasonable efforts to assist with any claim against the shipping carrier.

Payment
All major credit/debit cards are all acceptable methods of payment. Our Terms are payment in full by the time that Bronco Student Services collects your items for Storage. If you incur late fees or balance is not paid, all goods remain the property of Bronco Student Services until paid for in full.

Registration Information
In order to purchase our services, you must first register on our website and pay the non-refundable registration fee. This allows us to get your information into our system so that we can more easily process your orders. Registration and the requisite registration fee is required prior to ordering each individual service.

Upon registration for our services, a small amount of personally identifying information is necessary. Required registration information includes your name, address, phone number, email address and other personally identifiable information. All information that we collect is subject to our Privacy Policy. By registering with the website you are agreeing to the collection and use of your information as disclosed in the Privacy Policy.

Privacy Policy
Your use of Bronco Student Services is subject to Bronco Student Services's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications
Visiting www.broncoss.com or sending emails to Bronco Student Services constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Bronco Student Services is not responsible for third party access to your account that results from theft or misappropriation of your account. Bronco Student Services and its associates reserve the right to refuse or cancel service, terminate accounts in our sole discretion.

Cancellation/Refund Policy
You may cancel a service or reservation at any time. Refunding of the entire service may only occur before Bronco Student Services collects your items. If you register with our service before our scheduled pick up days, you will not be reimbursed the non-refundable $20 registration fee. Once Bronco Student Services has collected your items, you may terminate/cancel the Bronco Student Services service but you will not be refunded for any amount. You will have to arrange a time to meet a Bronco Student Services representative and pick up your items from the Storage facility. You must provide transportation for getting your items from the Storage facility to your desired location. The Bronco Student Services representative will help you retrieve your items and load them into your vehicle. Once your items leave the Storage facility, Bronco Student Services is excluded of any responsibility to the condition of your items. If your items are damaged, Bronco Student Services will only reimburse the damage if it covers the “Coverage of Damaged Stored Item(s)” section of the Terms and Conditions that can be found above.

Children Under Thirteen
Bronco Student Services does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.broncoss.com only with permission of a parent or guardian. 

Links to Third Party Sites/Third Party Services
www.broncoss.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Bronco Student Services and Bronco Student Services is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Bronco Student Services is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Bronco Student Services of the site or any association with its operators.

Certain services made available via www.broncoss.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.broncoss.com domain, you hereby acknowledge and consent that Bronco Student Services may share such information and data with any third party with whom Bronco Student Services has a contractual relationship to provide the requested product, service or functionality on behalf of Bronco Student Services users and customers.

No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use www.broncoss.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Bronco Student Services that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Bronco Student Services or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

Indemnification
You agree to indemnify, defend and hold harmless Bronco Student Services, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Bronco Student Services reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Bronco Student Services in asserting any available defenses.

Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Bronco Student Services agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

Site Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. BRONCO STUDENT SERVICES LLC. AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

BRONCO STUDENT SERVICES LLC. AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. BRONCO STUDENT SERVICES LLC. AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BRONCO STUDENT SERVICES LLC. AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF BRONCO STUDENT SERVICES LLC. OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Site Termination/Access Restriction
Bronco Student Services reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Bronco Student Services as a result of this agreement or use of the Site. Bronco Student Services's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Bronco Student Services's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Bronco Student Services with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Changes to Terms
Bronco Student Services reserves the right, in its sole discretion, to change the Terms under which www.broncoss.com is offered. The most current version of the Terms will supersede all previous versions. Bronco Student Services encourages you to periodically review the Terms to stay informed of our updates.

Copyright Notice
Copyright and other relevant intellectual property rights exist on all text relating to the Bronco Student Services’s services and the full content of this website.