Do these monthly box prices include the box?
Yes. If you choose to pay for the Standard or Large box price, this includes the box. Please note that all storage items must be placed in a box unless they can be categorized as bulk items. You may not provide your own boxes and any plastic containers must be empty.
How do I know my stuff is safe?
You can be comforted that your stuff is safe by these quick facts:
Only Bronco Student Services representatives will handle your storage once it is dropped off.
Only Bronco Student Services managers will have access to your storage at the off-campus facilities.
24/7 monitoring ensures your container is safe and secure.
When can I get my packing materials?
Packing materials will be available for pick up in Benson during week 9 and week 10 of Spring Quarter. Bronco Storage will have a table where you will be able to receive all the boxes you reserved as well as any bubble wrap and tape you have purchased. This table will be located in Benson, across from the Access Card Office in the entrance closest to the library.
If you signed up for the box delivery service, a Bronco Student Services representative will deliver all the boxes you reserved as well as bubble wrap and tape you have purchased right to your room.
Is there coverage available for items damaged while in storage?
Yes! Although we take great care with all items, accidents do happen.
Bronco Storage will not process any payment for damages that is less than or equal to $200 per Customer. If the damages exceed $200, Bronco Student Services will pay damages of up to $1000 per Customer minus the $200 deductible fee. Bronco Storage expressly disclaims any liability in excess of $1000 per Customer.
The $200 deductible fee can be waived if you purchase the Storage Insurance Option for any items that were damaged. You may insure your items by indicating it on the Storage Labels.
Are there addtional insurance options for my items besides the basic coverage?
Yes! Insurance for Storage Items can be purchased at a cost of $1/month per Standard Box and $2/per month per Large Box or Bulk Item. Any items insured must be clearly indicated on the Label of the Box or Bulk Item.
The Storage Insurance Option waives the $200 deductible that is in the basic coverage of damaged stored items. The Storage Insurance Option provides coverage for mirrors and glassware as well! The $1000 limit per Customer remains.
Items damaged will be refunded based on the actual cash value of the items at the time of loss or damage (i.e., the depreciated value). Customer has the option to insure all Storage items or individual Storage items. Damage to items that were not insured will not be covered and will be applied to the normal $200 deductible
What can NOT be stored?
Items we will not store include (but are not limited to):
• Plastic containers that are not empty
•
Boxes or items that are damaged
• Boxes that have not been adequately closed
• Boxes and/or items that have not been appropriately labeled with a Bronco Student Services sticker or are not labeled at all
• Controlled drugs, and all substances or materials regulated or prohibited by applicable federal, state, or local law, rule, regulation or ordinance.
• Perishable Items such as food, plants, anything living, or anything subject to spoilage
• Hazardous, toxic, explosive, combustible or flammable materials, including: Aerosols, ammonia, ammunition, batteries, butane tanks, charcoal, cleaning fluids, fertilizers, fire extinguishers, firearms, fireworks, fumigants, gasoline, kerosene, lighter fluid, liquid bleach, matches, nail polish / polish remover, oils, paint thinner, paints, pesticides, poisons, propane tanks, sterno, swimming pool chemicals.
What items are not covered for liability?
Bronco Storage will not provide coverage for easily breakable items, such as glassware and mirrors, irreplaceable and sentimental items including: Airline tickets, birth certificates, checkbooks, computers, deeds, electronics, evidences of debt, family photos, fine art, jewels / jewelry, laptops, medicine, personal CDs / DVDs / video tapes, personal papers, precious metals, rare or historical items, school papers and records, stamp and coin collections, valuable documents, money or securities.
How does the Bronco Storage referral contest work?
The contest is a competition between all SCU students using Bronco Storage. Once you sign up for Bronco Storage, you will receive a unique referral code in your email that you will use to refer your peers. If you refer any student to the service, you will need to give them your unique referral code in order to be credited with the referral. A referral will be tallied for every reservation made with your code and a leaderboard on this website will show which individuals are ahead. At the end of the reservation period, the individual with the most referrals will receive $500!
How do I get a referral discount?
Bronco Storage is offering a $10 off your total cost per referral for the the student refering and also for the student being referred. After signing up for Bronco Storage, you will receive a unique referral code that you will give to any peers you refer. These peers then enter the referral code on their registration form, resulting in a $10 discount for you and the referred peer. Students are permitted to refer as many students as possible until they have storage for free! Any further questions please contact Bronco Student Services.
Can I use my own boxes?
Bronco Storage permits the use of boxes we don't supply, however we highly recommend the use of our boxes as well for increased protection. Also, if a different box is used, the item will be likely charged more expensively as a bulk item even though it may have fit in one of the smaller boxes.
Will I be able to pick-up my items if I return to school a week or two before welcome weekend?
As there are many CF's who need their items in advance of Welcome Weekend, students living off campus or in other scenarios will be able to collect their items on campus in the weeks prior to welcome weekend with the CF's.
Pickup/Drop off service. Do I have to be present?
Yes, you absolutely need to be present. 1) We need to run you through the check in process. 2) You need to show our employee which items are yours.
If you are not present you risk your items not being picked up!
What happens if I need more boxes?
If you need more boxes, that is no issue at all. You can simply pick up additional boxes from our table in Benson during week 9 and week 10, or from the storage drop off location in the Leavey Parking Lot during our operation hours during Finals Week.
