Existing Customers
If you stored your items with us before May 2021, please fill out this form to indicate when you would like to collect your items.
You may pick up your items from the Leavey Center parking lot on:
Friday, September 17th - Sunday, September 19th
9:30 am - 2:00 pm
We'll deliver boxes and any other supplies you reserved to the entrance of your residence hall or off-campus residence.
We can pick up your packed boxes and bulk items from the entrance of your residence hall or off-campus residence.
We'll deliver all of your storage items to your dorm room or off-campus residence when you return in the Fall.
Add Drop Off ServiceAll reservations require a $20 non-refundable deposit. The $20 non-refundable deposit will be deducted from your storage bill. Customers who do not make a reservation by June 5th will be subject to a $50 fee.
All items smaller than 36 x 18 x 18 inches must be stored in the free boxes we provide; items larger than that can be stored and are considered a bulk item.
If you use your own box, it will be charged at the medium bulk item rate.
Items can be insured to protect against loss or damage.
Unused Bronco Storage boxes must be returned. You will be charged for each box if any unused boxes are not returned.
Request these services as soon as possible from your account page to ensure availability.
A limited number of dollies will be available in the Leavey Stadium Parking Lot to transport items from your dorm.
Empty boxes and any packing materials you reserved will be available for pick up Monday 5/31 - Saturday 6/5 from 1-3 PM at our table outside the main entrance of Graham Hall. During Finals week you may pick up these items in the Leavey Stadium Parking Lot during our hours of operation. If you need supplies earlier than 5/31, please email support@broncoss.com.
If you need more or less boxes, that is no issue at all. You can always pick up extra boxes or drop off unused boxes during our box distribution dates in front of Graham or our finals week business hours in the Leavey Stadium parking lot.
All storage items must be placed in our Standard or Large box. Items that are bigger than largest box (18x18x36 inches), can be stored and will be charged the bulk item rates.
We highly discourage using your own boxes, but if you do each box will be charged at the medium bulk item rate.
Yes, you absolutely need to be present to show our employees which items are yours and confirm final payment. If you are not present, your items will not be picked up!
This service is limited and not guaranteed. Your Pick Up request will be confirmed or denied based on availability within 72 hours.
No. You can take as many boxes as you need and we'll pick them up.
All storage items must be placed in our Standard or Large box. Items that are bigger than largest box (18x18x36 inches), can be stored and will be charged the bulk item rates.
We highly discourage using your own boxes, but if you do each box will be charged at the medium bulk item rate.
Items we will not store include (but are not limited to):
• Boxes or items that are damaged
• Boxes that have not been adequately closed
• Boxes and/or items that have not been appropriately labeled with a Bronco Storage Label or are not labeled at all
• Perishable Items such as perishable food, plants, anything living, or anything subject to spoilage
Yes, items that are bigger than largest box (18x18x36 inches), can be stored and will be charged the bulk item rates.
Yes, they both can be stored at the medium bulk item rate.
Yes, large furniture items like a couch are stored at the large bulk item rate.
You can be comforted that your stuff is safe by these quick facts: Only Bronco Student Services representatives will handle your storage once it is dropped off. Only Bronco Student Services managers will have access to your storage item which are held at a secure air-conditioned off-campus facility. 24/7 monitoring ensures your container is safe and secure.
Yes! Although we take great care with all items, accidents do happen. Bronco Storage will not process any payment for damages that is less than or equal to $200 per Customer. If the damages exceed $200, Bronco Student Services will pay damages of up to $1000 per Customer minus the $200 deductible fee. Bronco Storage expressly disclaims any liability in excess of $1000 per Customer. The $200 deductible fee can be waived if you purchase the Storage Insurance Option for any items that were damaged. You may insure your items by indicating it on the storage label when dropping off your items.
Bronco Storage will not provide coverage for easily breakable items, such as glassware and mirrors, irreplaceable and sentimental items including: Airline tickets, birth certificates, checkbooks, computers, deeds, electronics, evidences of debt, family photos, fine art, jewels / jewelry, laptops, medicine, personal CDs / DVDs / video tapes, personal papers, precious metals, rare or historical items, school papers and records, stamp and coin collections, valuable documents, money or securities.
Yes! Insurance for Storage Items can be purchased at a cost of $1/month per Standard Box or Small Bulk Items and $2/per month per Large Box, Medium Bulk or Large Bulk Item. Any items insured must be clearly indicated on the label of the Box or Bulk Item. The Storage Insurance Option waives the $200 deductible that is in the basic coverage of damaged stored items. The $1000 limit per Customer remains. Items damaged that were not insured will not be covered and will be applied to the normal $200 deductible
You will need to indicate on the labels we provide which date you would like to get your items back so we can have them brought back on-campus when you return.
The options you can choose from include 8/1-8/31 (August), 9/1-9/16 (Early September), 9/17 (Villa Residents & Welcome Weekend Volunteers), 9/19 (On-Campus Move-In), CF Move-In and 1/3/22 (Study Abroad). Your items will not be ready for pickup any date earlier than the one you select on our storage labels - In an emergency situation, you would be charged a fee to pick up your items early.
After we receive your items, you may sign in to your account to check when your items will be available. You may pick up your items on that day in the Leavey Stadium Center Lot or pay for Drop Off Service and have them delivered straight to your new dorm room, or off-campus residence. Specific hours will be posted here in August.
Yes, we offer a specific day for all CFs to pick up their items early in time for their training. Please choose this date on your Bronco Storage labels.
Yes! We offer storage from June to January for study abroad students. There is no need to let us know this while making a reservation. All you need to do is circle the Study Abroad date on the labels we provide.
We will continue to store your items safely until you return. You will be charged monthly for as long as your items are stored with us.
Yes. We provide free Standard and Large boxes to Bronco Storage customers. All storage items must be placed in our Standard or Large box. Items that are bigger than largest box, can be stored and will be charged the bulk item rates.
Yes, but the $20 non-refundable deposit will not be refunded.
Sign in to your account to update the card that gets billed.
Aside from the $20 reservation deposit, you will billed each month from the date we received your storage items.
