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Pack Up Service

We'll pack up your belongings and store them.

This service is only available to students with extenuating circumstances.

How It Works

Make a Request

Request to have your items packed up. We coordinate with SCU to get access to your room.

We Pack Up

We pack up your room and provide free boxes, tape, and bubble wrap to ensure all your items are safe.

We Store

We store your items through our Bronco Storage service in a temperature controlled warehouse.

Safety and Security

No Need to Travel

You don’t need to physically in your room while we pack up your items. We work closely with SCU directly to get access to your dorm room.

Packing Supplies

We'll provide free boxes, tape, and bubble wrap to pack up all the items in your room. Any large items will be wrapped with furniture pads and handled with care.

Separating Roommates Items

If you have a roommate that has not moved out, we will schedule a video conference with you to ensure we correctly distinguish your belongings.

About Bronco Storage

Bronco Storage has been providing the most convenient and affordable storage solution to Santa Clara University students for the past 20 years as independent company that is not affiliated with or controlled by Santa Clara University. Our storage service focuses on offering a very affordable service to SCU students. We only charge for what you store at a very low rate.

Learn More

Storing Your Items

We store your items through our Bronco Storage service in a temperature controlled warehouse. When you return to Santa Clara we'll bring your items back to campus.

If you add the Drop Off Service, we'll deliver your items to your dorm room or off-campus residence when you return.

Pricing

There is a flat fee to have your items packed up, regardless on how many items you have.
Items stored will be charged the Bronco Storage monthly rates.

Pack Up Service

$275
Includes boxes, tape, and bubble wrap
Packing up of belongings in room or apartment
Video documentation of the pack up process
Photo documentation of items in each box
Transportation of items to secure warehouse for storage.

Bronco Storage Rates

Size
Price to Store
Standard Box
18" x 18" x 18"
$8 per month
Large Box
36" x 18" x 18"
$16 per month
Small Bulk Item
Empty Plastic Container, Fan, Skateboard, Poster, Lamp
$8 per month
Medium Bulk Item
Mini-fridge, Suitcase, TV, Chair, Large Shelf, Dresser, Skis
$16 per month
Large Bulk Item
Bicycle, Couch, Mattress, Desk, Table
$24 per month

All items larger than 36 x 18 x 18 inches are considered a bulk item.

Optional Service
Price
Drop Off Service
We'll deliver your items stored to your room or off-campus residence when you return.
$199

FAQs

Packing Supplies

Will I get charged for boxes, tape or bubble wrap?

No, you will not be charged for any of those items; they come free with our pack up service. We will pack up the items in boxes as efficiently as possible to minimize your total costs, and we will use packing paper and bubble wrap when needed to protect your items.

What if some of my items don't fit in a box?

Items that are bigger than largest box (38x18x18 inches), can be stored and will be charged the bulk item rates.

Safety and Security

Do I need to be physically present to let you into my room?

If you live on-campus, no you don’t need to physically be present as we have an agreement with SCU to provide access to your room when you request the service.

If you live off-campus, you would need to make arrangements to ensure we can access your apartment or home.

How will you determine my items from any of my roommates?

If any of your roommates still have items in your room, you will be asked to join a video call during the pack up session to let us know which items are yours versus your roommates'. Once you request the service, we will work with you to find a time that works best.

Packing Items

Is there a limit to how many items will be packed?

No. All items that are in your room will be packed unless you tell us otherwise. There is a flat fee for the pack up service, but you will be charged monthly for each box stored. 

What will NOT be packed?

Items we will not pack include (but are not limited to):
• Perishable Items such as perishable food, plants, anything living, or anything subject to spoilage
• Illegal substances such as alcohol and drugs. 

Will you pack a mini-fridge or a microwave?

Yes, they both can be packed and stored at the medium bulk item rate.

Will you pack large items like a couch or other furniture?

Yes, large furniture items like a couch are stored at the large bulk item rate.

Any coverage available for items that may get damaged?

Although we take great care with all items, accidents do happen. Bronco Student Services will not process any payment for damages that is less than or equal to $200 per Customer. If the damages exceed $200, Bronco Student Services will pay damages of up to $1000 per Customer. Bronco Storage expressly disclaims any liability in excess of $1000 per Customer.

Getting Items Back

What if classes are held online during Fall quarter?

We will continue to store your items safety until you return. We would continue to be charged monthly for your items for as long as they are in storage.

I am studying abroad, can I pick up my items in January?

Yes! We offer storage for study abroad students. When you request the pack up service, you would indicate that you plan to study abroad. If your study abroad program gets cancelled, you may sign in to your account and change the return date of your items to an earlier date.

When will I be able to get my items?

When you request the service, you will indicate which date you would like to get your items back. After we receive your items, you may sign in to your account and change the return date of your items to an earlier date.

Pricing and Billing

Do you need or receive financial assistance?

Santa Clara University may be providing financial assistance through the CARES Act Relief program. Please contact the SCU Housing Department for more information at housing@scu.edu.

Does the Pack Up Service include Bronco Storage costs?

No. The pack up service is a flat fee of $275, and items stored will be charged the Bronco Storage monthly rates.

What if I choose to cancel the Pack Up Service?

There is a $20 cancellation fee, but you will be refunded the remaining amount as long as you cancel the pack up service at least 3 business days before your pack up date.

If you cancel the pack up service within 3 business days of your appointment, you will not be refunded. 

When will I be billed?

Upon confirming your pack up request you will immediately be charged for the pack up service.

After your items have been packed up, you will be charged the first month’s storage payment. You will be charged monthly based on the day your items were packed up.

This service is only available to students with extenuating circumstances.

To see if you qualify and to request this service email storage@broncoss.com.

Thank You

We'll contact you soon with more details.
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